Privacy & trust

Guali Privacy Policy

A clear explanation of what Guali processes, why it is needed, and the choices available to every learner.

Effective August 29, 2026Version 2026-08-29.1Android pilot
01

Overview

Logical Works is the data controller for Guali, an interactive AI language-learning application for Spanish, Japanese, French, and Portuguese. This policy applies to the Guali Android app and its supporting services.

We do not sellaccount, conversation, or learning data.
You stay in controlClear conversations or permanently delete your account.
Limited memoryConversation memory expires after 30 days of inactivity.
02

Data we collect

  • Account data: email address, Firebase user ID, first and last name, sign-in provider, and sign-in metadata. Social sign-in may provide a display name and profile image.
  • Eligibility data: date of birth, age band, accepted policy version, and guardian confirmation where applicable.
  • Learning data: selected languages, current level, goals, settings, practice results, corrections, and proficiency evidence.
  • Conversation data: recent learner and tutor text used to continue lessons and show chat history.
  • Voice data: microphone audio is handled by the device speech-recognition service. Guali does not store microphone recordings. Recognised text may become part of a tutor conversation.
  • Security data: App Check attestations, limited service logs, rate-limit records, and pseudonymous identifiers used to prevent abuse.
  • Device preferences: theme, avatar, tutor voice, speed, and biometric-lock preference stored locally on the device.
  • Notification data: if morning phrases are enabled, a Firebase messaging token, notification time, timezone offset, and recent-delivery date.
  • Advertising data: Google AdMob may process device identifiers, IP address, approximate location, ad interactions, consent choices, and diagnostics when advertising is enabled.
03

How and why we use data

We process data only for defined purposes:

  • To create and secure accounts, provide lessons, remember recent context, and monitor learning progress as part of the service requested by the learner.
  • To protect accounts, prevent abuse, diagnose failures, and keep the service reliable.
  • With permission, to enable microphone, biometric lock, and daily phrase notifications. Permission can be withdrawn through the app or Android settings.
  • To support the service with a home-screen advertising banner, subject to consent and applicable advertising rules.

Teen accounts receive under-age treatment and non-personalised ad requests. Guali is not offered to children under 13.

04

Service providers and international processing

Guali uses trusted providers only where needed to deliver the service:

Google Firebase and Google Cloud

Authentication, database hosting, App Check, server functions, notifications, speech services, and operational security.

OpenAI

Generating tutor replies and learning assessments. Tutor requests are configured not to be stored by the model API.

ElevenLabs

Generating the Home Agent voice from the minimum text needed for playback.

Google AdMob

Displaying the home-screen banner and processing advertising consent where applicable.

Google, Facebook, and Apple

Optional social sign-in. Guali receives only the account details the learner authorises the provider to share.

Cloud and AI providers may process information outside the learner's country, including outside the European Economic Area. Where required, Logical Works relies on applicable transfer safeguards such as adequacy decisions or Standard Contractual Clauses.

Provider passwords are entered directly with the provider and are never received by Guali.

05

How long we keep data

  • Conversation memory expires 30 days after the latest activity and can be cleared earlier by the learner.
  • Temporary ElevenLabs and Google speech audio files are deleted from the Android device immediately after playback.
  • The Firebase messaging token is removed from Guali when morning phrase notifications are disabled.
  • Account, profile, session, and progress records remain while the account is active unless the learner deletes the account or law requires another period.
  • Security and provider logs are retained only for operational, fraud-prevention, contractual, or legal purposes.
  • Advertising consent and delivery records follow Google's applicable retention settings and the choices presented through its consent platform.
06

Your privacy rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Receive a portable copy
  • Restrict or object to processing
  • Withdraw consent
  • Review advertising choices
  • Complain to your data-protection authority

Guali's Settings → Information → Account & Login area provides account export and deletion controls.

07

Request data or account deletion

You can delete Guali data without waiting for support:

  1. Open Guali and sign in.
  2. Go to Settings → Information → Account & Login.
  3. Choose Delete account and confirm.

Account deletion removes the Firebase Authentication account and associated Guali profile, conversations, language profiles, progress, session, notification, and rate-limit records. Limited security, transaction, or legal records may be retained only where required and then deleted or anonymised when that period ends.

To delete conversation history without deleting the account, open Tutor Chat and use the delete-history control. You can also export your current account data from Account & Login.

Cannot access the app?

Email Logical Works from the address connected to your Guali account. Include “Guali account deletion” and the account email address in your request. We may ask for reasonable verification before deleting data to protect your account.

Request deletion by email
08

Children and young learners

Guali is not available to children under 13. The pilot requires guardian confirmation for learners under 18 and applies age-appropriate advertising treatment. Additional digital-consent and child-protection rules apply in markets where the app is offered.

09

Security, AI assessment, and changes

Guali uses authentication, App Check, private database rules, encrypted network connections, server-held secrets, rate limits, and data minimisation. No system can guarantee absolute security.

AI estimates may recommend when a learner advances to another proficiency level. This is an educational recommendation and does not produce legal or similarly significant effects.

Material policy changes will receive a new version and renewed acknowledgement where required.

10

Contact Logical Works

Logical Works created and operates Guali.

logicalworks.gd@gmail.com

Use this address for privacy questions, data-access requests, corrections, objections, or account and data deletion. Please do not email passwords, payment information, or identity documents unless specifically requested through a secure process.